Contact Us

We are happy to assist you. If you have a general question regarding your credit card account, please review our Frequently Asked Questions. Otherwise, contact us by phone or mail.

  • LOST AND/OR STOLEN:
    • If you suspect your card has been lost and/or stolen, please call our customer call center at 800-234-5354 immediately.
  • PHONE
    • Customer Service
      • 800-234-5354
    • For calls outside the United States
      • 00-1-515-457-2082
  • MAILING
  • IF YOU SUSPECT FRAUD:
    • Call 800-621-2105 immediately to report any fraud. Complete the Fraud Affidavit and mail to:

    • Mail:
      • Visa Fraud Dept.
        PO Box 10409
        Des Moines, IA 50306-0409